26 South Goodman Street Rochester, NY 14607

Call Us:  +1.585.244.0674

Internal Medicine

General Frequently Asked Questions


  • How do I prepare for my first visit?

​     DR. KERPER IS NO LONGER TAKING NEW PATIENTS, however, he will consider taking family members of current patients.  If you do receive confirmation, please make an appointment.  Then, go to our Patient Resources and click on Patient Forms.  Download and print all the forms, complete them, and bring them to your first visit.  Be sure to bring a current medication list also.  We have a full appointment check list shown on the Services page.

  • What do I do if I have an issue after the office is closed or on the weekend?

​     If you are ill or have an urgent medical situation, an on-call physician is available after hours, 24/7.  Please click here for After Hours information.

  • What if I need to be admitted to the hospital?

     Dr. Kerper and all the on-call physicians have admitting privileges at Strong Memorial Hospital.  Weekend inpatient care at Strong Memorial Hospital is provided by the on-call physician.

  • How do I get my test results?

  Your test results are easily accessible on MyChart.  They become available to you once your physician has reviewed and signed the results.  Whether or not you are signed up for MyChart, we will contact you regarding your results.  If you have not received a call from us within 5 business days of the test being performed, please call us at 585-244-0674. 

  • ​How can I get a copy of my medical records?

​We take your confidentiality very seriously.  Your medical records will only be released with your written consent.  Consent forms are available in our office or on our Patient Resources page.  There is a fee for providing patients with a copy of their records.

Adult Vaccination Frequently Asked Questions

  • ​What vaccinations do I need?

     This is a discussion that you should have with your physician since the answer varies per patient.  A good resource to educate yourself about adult vaccinations can be found on the CDC website.  Click here.

  • What vaccines are offered at the office?

     Influenza vaccines, Pneumovax, Prevnar 13, Adacel (Tdap), Gardasil (must be ordered for each patient), Hepatitis vaccines (must be ordered for each patient).

  • What influenza vaccines do you give?

      Flu shots are normally available beginning in September.  This year we are giving the new Flublok to all age groups as it has been found to be more effective than other flu shots on the market.   To read more about flu vaccines, click here.

  • What is Pneumovax?

     It is a vaccine that protects you against pneumonia.  It is recommended for patients 65 and older and for younger patients with certain chronic conditions.  To read more about Pneumovax, click here.

  • ​What is Prevnar?

     Similar to Pneumovax, it protects you against pneumonia.  It includes different antigens within the serum, so in many cases, both Pneumovax and Preener are recommended.  To read more about Preener (PCV13), click here.

  • What is Adacel?

     It is a Tdap vaccine that protects you against tetanus (Lockjaw), diphtheria and pertussis (Whooping Cough).  To read more, click here.  

  • What is Shingrix?

      It is a vaccine that protects you against shingles.  To read more, click here.  Insurances usually pay for this vaccination for people aged 50-64.  For those 65 and older, the vaccination should be given in a pharmacy.  Please check with your insurance carrier for coverage information.  

  • What is Gardasil? 

     ​It is a vaccine that protects you against genital human papillomavirus (HPV).  Three doses are required over a six month period to females and males through 26 years of age.  To read more,click here.