Insurance, Billing & Payments

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INSURANCE and BILLING

Our providers participate with most of the insurances available in the area.  These include:

*Aetna                                                                                             *Cigna

​*Excellus Blue Cross Blue Shield                                    *BCBS of Western NY                 

*Martin's Point                                                                          *Medicare

*Out-of-area Blue Cross Blue Shield plans               *MVP                                                                                             

*United Healthcare                                                                 *Tricare                                                                                   

*Sydney Hillman Health                                                       *Worker's Comp                                                                                                                  

*Miscellaneous insurances within the MultiPlan Network

Dr. Kerper has admitting privileges to the University of Rochester Medical Center - Strong Memorial Hospital, which also accepts the above insurances.  Most specialists in the area also accept these insurances.  Always confirm insurance participation when you are making appointments with any provider you are seeing.  We do our best to refer you to participating providers.  

Insurance we do NOT accept: 

*Medicaid (Option plans are accepted)                      *WellCare                    *Anthem/Xerox

*HealthNow                                                                                *Fidelis   

HMO insurances require the selection of your PCP.  Please contact your insurance company to update your PCP.  

Please always have your insurance card with you.  Insurances change constantly and it is extremely important that we have accurate up-to-date information.  Also, please update us on any demographic changes during the year.  We will ask you to fill out an updated form once a year.  

Payment is expected at the time of service per your contract with your insurance company.

RESOURCES TO HELP YOU FIND AN INSURANCE PLAN:

If you are uninsured and searching for coverage or if you are interested in finding a new insurance plan, see the links and phone numbers below.   Dr. Kerper and his staff in no way endorse one insurance plan over another.  We offer this page as a resource to our patients.  

*The official New York State Health Plan Marketplace  

 nystateofhealth.ny.gov               Phone:  (855)-355-5777

*Medicare        medicare.gov     Phone:  (800)-633-4227
*Medicare Low-Income Subsidy Program for Rx Drug Cost Assistance

*Excellus             excellusbcbs.com                    Phone:  (888)-679-7105

*MVP                    mvphealthcare.com              Phone:  (800)-TALK-MVP

*Aetna                  aetna.com                                   Phone:  (800)-217-2386

*United Healthcare           uhc.com                  Phone:  (800)-513-9540

*New York State Medicaid            health.ny.gov            Phone:  (800)-541-2831