Call Us: +1.585.244.0674
If you are experiencing a life-threatening emergency, CALL 911, or go to the nearest emergency room and have the hospital notify our office or the physician on call.
We are available to you 24 hours a day, 7 days a week. BEFORE you decide to go to an Urgent Care facility or to the hospital, please call us. If it is a serious emergency, call 911. Dr. Kerper, who is usually on call for himself, or the on-call doctor will help you decide what action is most appropriate for you. Call the office phone number, 585-244-0674, and your call will automatically switch to our answering service. Should you not be able to get through, the alternative number is 585-258-1918. The service will then contact the on-call doctor who will return your call. Be sure to be available for the doctor's callback. Dr. Kerper shares call coverage, on weekends, so you may speak to a physician other than him.
MY CHART MESSAGING:
My Chart messages are meant for NON-EMERGENT medical questions, problems, information, etc., only. It is not intended to be used when immediate action is required. If there is any issue that is potentially urgent, please call 244-0674, day or night.
Urgent telephone calls will be returned as soon as possible.
For non-urgent issues after hours, you can:
DR. KERPER IS NO LONGER TAKING NEW PATIENTS. However, he will consider family members of CURRENT patients ONLY. If you are accepted as a new patient to his practice, we ask you to complete the forms in the Patient Forms section below. Please bring your insurance card(s), a list of current medications and be prepared to give your surgical and family history. You may wish to bring a bag with your current medications and supplements.
If you are a new patient to our practice, or if you are moving from the area and need a copy of your records sent to your new physician, here are the steps that need to be completed.
It is our responsibility to protect your privacy and as a result protect your medical record. It is for this reason that we need your written permission to transfer your records to another provider or entity.
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