26 South Goodman Street Rochester, NY 14607

Call Us:  +1.585.244.0674

Internal Medicine

Services

 Appointments

Visits are by appointment only unless specifically told otherwise.  To schedule an appointment, please call 585-244-0674.  We offer same-day appointments for urgent problems.  We require a 24 hour notice if you need to cancel or reschedule.   Dr. Kerper reserves the right to charge a fee for missed appointments.

Appointment Checklist:

  • Always bring an up-to-date list of your current medications, including any over-the-counter medications or supplements.
  • It is helpful to bring a list of concerns you would like to address at the appointment.       
  • Please bring your insurance card(s).
  • Be prepared to pay your co-pay, co-insurance and/or deductible as required by your insurance.

We work very hard to stay on time and would appreciate your arriving for your appointments a few minutes early to fill out any necessary forms.


Prescribing Controlled Substances

  • ​Since March 2016, New York State has required all providers to  electronically prescribe controlled substances (opiates, ADD medications, testosterone, sedatives and tranquilizers).  Electronic prescribing adds security and simplification to the process of managing controlled substances.  Patients should call the office for each controlled substance refill request, as we do not allow automated refill requests from the pharmacy for this type of prescription.  Please allow sufficient time to refill your prescription. 

Non-Controlled Substances

  • For routine, non-controlled prescription renewals, please contact your pharmacy. 
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Care Management

As a Patient-Centered Medical Home, we offer specialized care management for patients who need additional services.  

Our care manager is Karol Sue Byers, RN.  Karol Sue works with each provider, finding ways to improve patient outcomes.   She provides:

  • Diabetes teaching
  • Health and wellness coaching
  • Assistance with transition of care from the hospital to home or other facilities
  • Identifies community resources available for any home care needs 

Our Care Manager, Karol Sue, is in the office on Mondays and Thursdays.   You may reach her by:

Office Phone:  585-244-0674    OR    Email:  KarolSue_Byers@URMC.Rochester.edu  

Care Management Resources